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Cams in new chat 28/oct/2010

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By *j_mark OP   Couple
Forum Mod

over a year ago

Totteridge/Whetstone

We made a change today to how we detect your cam in new chat.

If your cam WORKS in old (userplane) chat BUT DID NOT in new chat, please give it another try let us know how you get on

Admin x

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By *oddessWoman
over a year ago

swansea

I was able to use my cam in the new chat, but now i cant!! Help!!!

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By (user no longer on site)
over a year ago

Why do some of the cams have a different colour around then when the are listed next to username?

Can still use our cam in there,

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By *UNCHBOXMan
over a year ago

folkestone

I tried using Chrome instead of firefox, and it at least comes up with a option to allow cam, which it didnt before, and my cam symbol appears on the list. Just it seems not allowing anyone to view it, as i clicked on my own cam and cannot view anything. Some other people said in the room they cannot view all the cams so it might be a chatroom problem rather than my cam now.

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By *UNCHBOXMan
over a year ago

folkestone

Tried again and its not coming up with the option to click your cam on now. so seems to be back to before for me anyway - ie cant get cam to connect in new rooms.

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By *j_mark OP   Couple
Forum Mod

over a year ago

Totteridge/Whetstone

Have replied privately to those with problems

Admin x

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By *Tone2Couple
over a year ago

Dirty Old Town

Hi Admin

Unable to connect cam in new chat - was ok before changes, says click above and in flash setting tick Radio button - but we don't get this option to tick ????

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By *Tone2Couple
over a year ago

Dirty Old Town

Have tried it in old chat and the cam works but still not working in new chat...?

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By *oddessWoman
over a year ago

swansea


"Hi Admin

Unable to connect cam in new chat - was ok before changes, says click above and in flash setting tick Radio button - but we don't get this option to tick ????"

This is what I get too!!

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By *j_mark OP   Couple
Forum Mod

over a year ago

Totteridge/Whetstone

There should be an allow radio button. You just need to ensure that this is selected.

What do you see? What does it say?

If you don't see this can you take a pic of what you see and contact us privately we'll give you an email addy to mail it to

Admin x

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By *Tone2Couple
over a year ago

Dirty Old Town

Just get Flash setting and a display box tab which is ticked enable hardware accleration. next tab is mic and that has my mic selected and the last tab is cam and that also has the correct cam selected.

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By *j_mark OP   Couple
Forum Mod

over a year ago

Totteridge/Whetstone


"Just get Flash setting and a display box tab which is ticked enable hardware accleration. next tab is mic and that has my mic selected and the last tab is cam and that also has the correct cam selected."

What browser are you using?

Admin x

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By *Tone2Couple
over a year ago

Dirty Old Town

Internet Explorer 8

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By *oddessWoman
over a year ago

swansea

JUSt the same with me....and using Ie8

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By *j_mark OP   Couple
Forum Mod

over a year ago

Totteridge/Whetstone

Ok we can see a work around for this, we'll have a change in place within 24/48rs and keep y'all updated

Thanks to everyone for the help and feedback, appreciated

Admin x

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By *j_mark OP   Couple
Forum Mod

over a year ago

Totteridge/Whetstone

We've now provided an alternative cam link which says "(Above not working, click here)" which starts the cam in the "old" way and should fix the above

Admin x

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By *oddamnCouple
over a year ago

leicestershire

I can't see any new link? is it me...

My cam works in the old chatroom, but in the new it just says CAM HIDDEN. i've tried firefox and IE8 and the problem is the same. all other settings are ok, proven by the cam working in old chat room. Help?

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By *j_mark OP   Couple
Forum Mod

over a year ago

Totteridge/Whetstone


"I can't see any new link? is it me...

My cam works in the old chatroom, but in the new it just says CAM HIDDEN. i've tried firefox and IE8 and the problem is the same. all other settings are ok, proven by the cam working in old chat room. Help?"

We'd like to see a screenshot of this we've contacted you privately with an email addy you can send to

Admin x

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By *oddessWoman
over a year ago

swansea

The alternative cam link works for me!!!!! Thanks admin xxxxxxxx

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By *UNCHBOXMan
over a year ago

folkestone

Still no luck with mine just blank white screen with two tabs saying hide cam and one saying stop audio.

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By *j_mark OP   Couple
Forum Mod

over a year ago

Totteridge/Whetstone


"Still no luck with mine just blank white screen with two tabs saying hide cam and one saying stop audio. "

What version of Flash are you running sounds like you may have an older one.

What version number does following say?

http://kb2.adobe.com/cps/155/tn_15507.html

Try deleting temp internet files in your browser, then reinstall adobe flash.

Admin x

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By *UNCHBOXMan
over a year ago

folkestone

Ive done that and looks like if got the latest version 10.1. My cam appears on the list in the room, but i got another person to check if there was any picture and there isnt, so not quite there yet.

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By *j_mark OP   Couple
Forum Mod

over a year ago

Totteridge/Whetstone


"Ive done that and looks like if got the latest version 10.1. My cam appears on the list in the room, but i got another person to check if there was any picture and there isnt, so not quite there yet."

There are two ways to start your cam - try the alternative way (red link).

What cam and what browser do you use?

If you have any anti-virus/firewall turn off temporarily just to test.

Admin

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By *UNCHBOXMan
over a year ago

folkestone

I have tested the cam with no firewall still no picture. I use firefox, but also have tested on chrome. Use kaspersky internet security, and use logitech120 webcam.

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By *j_mark OP   Couple
Forum Mod

over a year ago

Totteridge/Whetstone


"I have tested the cam with no firewall still no picture. I use firefox, but also have tested on chrome. Use kaspersky internet security, and use logitech120 webcam. "

Strange, we test with logitech cams here too. Can you contact us privately we'll give you an email addy to send us some screenshots might help us figure out

Admin

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By *UNCHBOXMan
over a year ago

folkestone

Have sent email with attatchments of screenshots but not sure if they attached properly. Spoke to a few other people and it looks like im not the only cam that shows in chat room but noone can see ur picture.

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By *UNCHBOXMan
over a year ago

folkestone

Everthing seems to work for cam in new room apart from there is no picture coming out so anyone who clicks on it sees a blank white screen.

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By *UNCHBOXMan
over a year ago

folkestone

Getting seriously annoyed why i can get my cam to work in every other cam chatroom i use(8 in total), yet it will not work in the new beta chatroom. There is obviously nothing wrong with my cam or it wouldnt work with these other chatrooms, and it wont work on either Chrome, firefox or IE so cannot be the browser im using. Ive installed the newest version of flash, and still doesnt work. Ive spoken to other users in the new chatroom and they have the same problem, cam shows in room but no picture available.

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By *j_mark OP   Couple
Forum Mod

over a year ago

Totteridge/Whetstone


"Getting seriously annoyed why i can get my cam to work in every other cam chatroom i use(8 in total), yet it will not work in the new beta chatroom. There is obviously nothing wrong with my cam or it wouldnt work with these other chatrooms, and it wont work on either Chrome, firefox or IE so cannot be the browser im using. Ive installed the newest version of flash, and still doesnt work. Ive spoken to other users in the new chatroom and they have the same problem, cam shows in room but no picture available. "

We feel your pain

We'll try and go through this logically with you step by step.

When you start up the chat room, what exactly do you see in the top right window "Your cam"?

Admin x

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By *UNCHBOXMan
over a year ago

folkestone

When i log into the new chat i have a box that says click here to start cam, so i click on that. Then box that is adobe flash player settings. It says allow chat etc to access cam and microphone and 2 options allow or deny. I click on allow and click on remember. Then close the box. The the screen is a white blank box apart from 2 tabs and a symbol for a screwdriver?. The first box says hide cam with a cam symbol, and the second box says stop audio with another symbol for audio?.

My cam symbol appears in the list in the room, but when people click on it, they just see a blank screen.

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By *j_mark OP   Couple
Forum Mod

over a year ago

Totteridge/Whetstone


"When i log into the new chat i have a box that says click here to start cam, so i click on that. Then box that is adobe flash player settings. It says allow chat etc to access cam and microphone and 2 options allow or deny. I click on allow and click on remember. Then close the box. The the screen is a white blank box apart from 2 tabs and a symbol for a screwdriver?. The first box says hide cam with a cam symbol, and the second box says stop audio with another symbol for audio?.

My cam symbol appears in the list in the room, but when people click on it, they just see a blank screen."

Thanks. What should happen after you've clicked "allow" is that you'll see your own cam feed in the box at the top right that you clicked in.

Do you see this?

Admin x

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By *UNCHBOXMan
over a year ago

folkestone

No that doesnt happen. Does on the old chatroom but just blank on the new one.

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By *j_mark OP   Couple
Forum Mod

over a year ago

Totteridge/Whetstone


"No that doesnt happen. Does on the old chatroom but just blank on the new one. "

OK.

Can you delete temp internet files in your chosen browser?

Then:

When you first go into chat rather than clicking the blue link, then "allow" in flash settings, try the other link at the bottom which says "(Above not working? Try here)"

And let us know what you see (or if it's just the same as the other way).

Admin

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By *UNCHBOXMan
over a year ago

folkestone

Exactly the same.

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By *j_mark OP   Couple
Forum Mod

over a year ago

Totteridge/Whetstone

OK. If you click the toolbox icon at the right of the hide cam and audio buttons, is it set to the correct cam on the cam tab (think this is the right most tab) in Flash settings

Admin

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By *UNCHBOXMan
over a year ago

folkestone

Yes there is only 1 cam there which is Logitech120 which is the cam i use(only have one cam).

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By *j_mark OP   Couple
Forum Mod

over a year ago

Totteridge/Whetstone


"Yes there is only 1 cam there which is Logitech120 which is the cam i use(only have one cam)."

Ok thanks.

Everything you're doing is OK

We need to review the code that powers this. We'll get back to you shortly.

Admin x

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By *r4184Man
over a year ago

Orange County

Yeh, EXACTLY the same is happening to me.

Cam fine in old and just a blank screen in new, but everyone can see my cam icon.

i use logitech quickcam express.

downloaded new adobe flash.

tried in google chrome.

nothing.

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By *r4184Man
over a year ago

Orange County

Oh and when i click on the pic of my logitech cam, i can see my video in that small window of the player settings.

But it doesn't appear in the 'Your Cam' window of the room chat.

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By *r4184Man
over a year ago

Orange County

can't seem to get rid of the 'Cam Hidden' message. Even when I click 'show cam'.

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By *j_mark OP   Couple
Forum Mod

over a year ago

Totteridge/Whetstone

We'll get both you chaps who are having this issue a debug version of the chat room so we can see exactly what's happening.

Please bear with us while we make this happen

Admin

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By *r4184Man
over a year ago

Orange County

thanks Mark-

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By *r4184Man
over a year ago

Orange County

any word guys? still can't get my cam to work in the new chat...

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By *j_mark OP   Couple
Forum Mod

over a year ago

Totteridge/Whetstone


"any word guys? still can't get my cam to work in the new chat..."

Still working on the debug version

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By *UNCHBOXMan
over a year ago

folkestone

I borrowed a laptop to test out if it worked on my wireless connection on chrome. It works fine, so i would properly say the problem is with the webcam im using, as the laptops built in webcam worked fine in the new chatroom.

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By (user no longer on site)
over a year ago

No cam for me either.

I am using Apple Mac in Safari

Downloaded newest flash and latest Safari update

Chrom is only for OS10.5... mine is 10.4.1

For both cam entry points I get the flash settings screen when I click.

Just need to click allow button but whole screen is frozen

Frustrating.

Any suggestions ADMIN?

J

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By *j_mark OP   Couple
Forum Mod

over a year ago

Totteridge/Whetstone


"No cam for me either.

I am using Apple Mac in Safari

Downloaded newest flash and latest Safari update

Chrom is only for OS10.5... mine is 10.4.1

For both cam entry points I get the flash settings screen when I click.

Just need to click allow button but whole screen is frozen

Frustrating.

Any suggestions ADMIN?

J"

Can you try it with another browser?

Admin x

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By *oddamnCouple
over a year ago

leicestershire

just tried again to see if the update made any difference. Still getting the 'cam hidden' message in both IE8 and Firefox 3.6.12. 'tis frustrating

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By *j_mark OP   Couple
Forum Mod

over a year ago

Totteridge/Whetstone


"just tried again to see if the update made any difference. Still getting the 'cam hidden' message in both IE8 and Firefox 3.6.12. 'tis frustrating"

Do you have latest version of flash installed?

Admin

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By *unnfruityCouple
over a year ago

worthing

hiya all love the new chat format xx but....why ooooh why do peeps put themselves in every room !!! why oh why have we lost a normal flirt general chat room all we seen to have now are a load of rooms full of the same peeps (in every room) an the only chat the majority of the time is "get ya tits out" or "open ya legs" an "how many fingers can you get in there". we know its a swingers site not facebook but now an again a normal flirty chat is great fun an we miss it lol lol

to all those that dont wanna open there legs every ten mins we salute you xxxxxxxxxx

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By *oddamnCouple
over a year ago

leicestershire


"just tried again to see if the update made any difference. Still getting the 'cam hidden' message in both IE8 and Firefox 3.6.12. 'tis frustrating

Do you have latest version of flash installed?

Admin"

Yep. downloaded fresh after your last instruction, and i sent you the screendump of what i'm seeing

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By *aughtygirlnguyCouple
over a year ago

Bucks

We're having the same problem - cam works fine in old chat but just gives a white screen in new chat.

Running latest version of flash (just updated), Windows 7 Ultimate, IE8.

Everything looks like its set properly (flash options etc) but just doesn't work!

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By *_jkCouple
over a year ago

glasgow


"Why do some of the cams have a different colour around then when the are listed next to username?

Can still use our cam in there, "

Was there an answer to this and I missed it Ta Jx

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By *heRainManMan
over a year ago

Warrington & Glasgow

The redder the cam, the more people are watching it.

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By *oddamnCouple
over a year ago

leicestershire

success! - i got a new logitech HD Webcam (C270 for any geeks) for xmas and the chatrooms are veiwable again. the old cam, by Trust, is now binned but it was very basic anyway, hence the new one for crimble. Hope this helps others

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By *ush_tushWoman
over a year ago

Liverpool

HI. I'm not able to use my cam in the new chatroom, yet I can in the old rooms(and also on another site)....can someone help me please?

I have tried throughout the afternoon and evening but no joy!

please help

Toni

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By *j_mark OP   Couple
Forum Mod

over a year ago

Totteridge/Whetstone


"HI. I'm not able to use my cam in the new chatroom, yet I can in the old rooms(and also on another site)....can someone help me please?

I have tried throughout the afternoon and evening but no joy!

please help

Toni"

A few people have fixed this by plugging something into their MIC jack (the microphone socket on your pc/laptop)

See this thread

http://www.fabswingers.com/forum/help/42453

Admin x

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By *ush_tushWoman
over a year ago

Liverpool

Mines a main pc and I've looked at that link Si but it seems to only apply to laptops....HELP!!! lol

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By *j_mark OP   Couple
Forum Mod

over a year ago

Totteridge/Whetstone


"Mines a main pc and I've looked at that link Si but it seems to only apply to laptops....HELP!!! lol "

No, applies to anything your PC will have a MIC in socket just stick something in (doesn't have to be a mic can be your headphones)

Admin x

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By *iamondsmiles.Woman
over a year ago

little house on the praire

Ive just tried to switch my cam on in main room. Cam is on, i get the option to turn cam on but when i click it its says in the box on the left not available

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By *risky_senoritaTV/TS
over a year ago

London

My cam worked fine in new chat on my laptop but on my New PC with everything updated it doesn't. So i've been only watching.

Today I went on to watch and now i'm not allowed to watch, nothing loads.

It works fine on Skype & msn here too!

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By (user no longer on site)
over a year ago

Have tried using the alternative turn on in new chat, still wont show but fine in old. Am using an Acer Crystal Eye Webcam on laptop 1 year old

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By (user no longer on site)
over a year ago


"My cam worked fine in new chat on my laptop but on my New PC with everything updated it doesn't. So i've been only watching.

Today I went on to watch and now i'm not allowed to watch, nothing loads.

It works fine on Skype & msn here too!

"

update flash player

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