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"Hi Admin Unable to connect cam in new chat - was ok before changes, says click above and in flash setting tick Radio button - but we don't get this option to tick ????" This is what I get too!! | |||
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"Just get Flash setting and a display box tab which is ticked enable hardware accleration. next tab is mic and that has my mic selected and the last tab is cam and that also has the correct cam selected." What browser are you using? Admin x | |||
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"I can't see any new link? is it me... My cam works in the old chatroom, but in the new it just says CAM HIDDEN. i've tried firefox and IE8 and the problem is the same. all other settings are ok, proven by the cam working in old chat room. Help?" We'd like to see a screenshot of this we've contacted you privately with an email addy you can send to Admin x | |||
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"Still no luck with mine just blank white screen with two tabs saying hide cam and one saying stop audio. " What version of Flash are you running sounds like you may have an older one. What version number does following say? http://kb2.adobe.com/cps/155/tn_15507.html Try deleting temp internet files in your browser, then reinstall adobe flash. Admin x | |||
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"Ive done that and looks like if got the latest version 10.1. My cam appears on the list in the room, but i got another person to check if there was any picture and there isnt, so not quite there yet." There are two ways to start your cam - try the alternative way (red link). What cam and what browser do you use? If you have any anti-virus/firewall turn off temporarily just to test. Admin | |||
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"I have tested the cam with no firewall still no picture. I use firefox, but also have tested on chrome. Use kaspersky internet security, and use logitech120 webcam. " Strange, we test with logitech cams here too. Can you contact us privately we'll give you an email addy to send us some screenshots might help us figure out Admin | |||
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"Getting seriously annoyed why i can get my cam to work in every other cam chatroom i use(8 in total), yet it will not work in the new beta chatroom. There is obviously nothing wrong with my cam or it wouldnt work with these other chatrooms, and it wont work on either Chrome, firefox or IE so cannot be the browser im using. Ive installed the newest version of flash, and still doesnt work. Ive spoken to other users in the new chatroom and they have the same problem, cam shows in room but no picture available. " We feel your pain We'll try and go through this logically with you step by step. When you start up the chat room, what exactly do you see in the top right window "Your cam"? Admin x | |||
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"When i log into the new chat i have a box that says click here to start cam, so i click on that. Then box that is adobe flash player settings. It says allow chat etc to access cam and microphone and 2 options allow or deny. I click on allow and click on remember. Then close the box. The the screen is a white blank box apart from 2 tabs and a symbol for a screwdriver?. The first box says hide cam with a cam symbol, and the second box says stop audio with another symbol for audio?. My cam symbol appears in the list in the room, but when people click on it, they just see a blank screen." Thanks. What should happen after you've clicked "allow" is that you'll see your own cam feed in the box at the top right that you clicked in. Do you see this? Admin x | |||
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"No that doesnt happen. Does on the old chatroom but just blank on the new one. " OK. Can you delete temp internet files in your chosen browser? Then: When you first go into chat rather than clicking the blue link, then "allow" in flash settings, try the other link at the bottom which says "(Above not working? Try here)" And let us know what you see (or if it's just the same as the other way). Admin | |||
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"Yes there is only 1 cam there which is Logitech120 which is the cam i use(only have one cam)." Ok thanks. Everything you're doing is OK We need to review the code that powers this. We'll get back to you shortly. Admin x | |||
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"any word guys? still can't get my cam to work in the new chat..." Still working on the debug version | |||
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"No cam for me either. I am using Apple Mac in Safari Downloaded newest flash and latest Safari update Chrom is only for OS10.5... mine is 10.4.1 For both cam entry points I get the flash settings screen when I click. Just need to click allow button but whole screen is frozen Frustrating. Any suggestions ADMIN? J" Can you try it with another browser? Admin x | |||
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"just tried again to see if the update made any difference. Still getting the 'cam hidden' message in both IE8 and Firefox 3.6.12. 'tis frustrating" Do you have latest version of flash installed? Admin | |||
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"just tried again to see if the update made any difference. Still getting the 'cam hidden' message in both IE8 and Firefox 3.6.12. 'tis frustrating Do you have latest version of flash installed? Admin" Yep. downloaded fresh after your last instruction, and i sent you the screendump of what i'm seeing | |||
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"Why do some of the cams have a different colour around then when the are listed next to username? Can still use our cam in there, " Was there an answer to this and I missed it Ta Jx | |||
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"HI. I'm not able to use my cam in the new chatroom, yet I can in the old rooms(and also on another site)....can someone help me please? I have tried throughout the afternoon and evening but no joy! please help Toni" A few people have fixed this by plugging something into their MIC jack (the microphone socket on your pc/laptop) See this thread http://www.fabswingers.com/forum/help/42453 Admin x | |||
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"Mines a main pc and I've looked at that link Si but it seems to only apply to laptops....HELP!!! lol " No, applies to anything your PC will have a MIC in socket just stick something in (doesn't have to be a mic can be your headphones) Admin x | |||
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"My cam worked fine in new chat on my laptop but on my New PC with everything updated it doesn't. So i've been only watching. Today I went on to watch and now i'm not allowed to watch, nothing loads. It works fine on Skype & msn here too! " update flash player | |||
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