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"It's not realistic though do you realise how many complaints they deal with each day? In addition to that there is moderating the chat rooms, dealing with the software and payment issues it's a massive undertaking and they do a damn good job. " Yes I understand all that.....but someone must have accepted the pictures and they are still on..!! | |||
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"It's not realistic though do you realise how many complaints they deal with each day? In addition to that there is moderating the chat rooms, dealing with the software and payment issues it's a massive undertaking and they do a damn good job. Yes I understand all that.....but someone must have accepted the pictures and they are still on..!!" Mistakes are made as people are doing the approving and not automated. | |||
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"It's not realistic though do you realise how many complaints they deal with each day? In addition to that there is moderating the chat rooms, dealing with the software and payment issues it's a massive undertaking and they do a damn good job. Yes I understand all that.....but someone must have accepted the pictures and they are still on..!! Thank you.... Mistakes are made as people are doing the approving and not automated. " | |||
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"It's not realistic though do you realise how many complaints they deal with each day? In addition to that there is moderating the chat rooms, dealing with the software and payment issues it's a massive undertaking and they do a damn good job. " They have moderators for chat and pics so yes they have time, poor customer service is what it is. Other site far bigger than this give feedback! | |||
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"It's not realistic though do you realise how many complaints they deal with each day? In addition to that there is moderating the chat rooms, dealing with the software and payment issues it's a massive undertaking and they do a damn good job. They have moderators for chat and pics so yes they have time, poor customer service is what it is. Other site far bigger than this give feedback!" The mods on here are largely volunteers. How much do you pay for the other site you use? And how many users pay that amount too? Don't forget that not everyone who uses this site pays the whole £5 for 60 days usage. | |||
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"It's not realistic though do you realise how many complaints they deal with each day? In addition to that there is moderating the chat rooms, dealing with the software and payment issues it's a massive undertaking and they do a damn good job. They have moderators for chat and pics so yes they have time, poor customer service is what it is. Other site far bigger than this give feedback! The mods on here are largely volunteers. How much do you pay for the other site you use? And how many users pay that amount too? Don't forget that not everyone who uses this site pays the whole £5 for 60 days usage." Just to clarify, mods are not largely volunteers - they ARE volunteers | |||
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"It's not realistic though do you realise how many complaints they deal with each day? In addition to that there is moderating the chat rooms, dealing with the software and payment issues it's a massive undertaking and they do a damn good job. They have moderators for chat and pics so yes they have time, poor customer service is what it is. Other site far bigger than this give feedback! The mods on here are largely volunteers. How much do you pay for the other site you use? And how many users pay that amount too? Don't forget that not everyone who uses this site pays the whole £5 for 60 days usage. Just to clarify, mods are not largely volunteers - they ARE volunteers" and do a good job as well just like Admin do Some people seem to expect everything for their £5 these days | |||
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"Not everything can be done instantly, Admin get hundreds of reports for one thing or another a day." . Oh yes I know that but if I've reported someone say in the morning, I don't expect to see it in the evening, if that makes sense (Sundays excluded lol) | |||
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"Ooh yes! £5 a month... £1.25 a week.... 17p a day!! Why can't we get our money's worth??! Pretty sure Admin have better things to do than reply to every report. " | |||
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"The vast majority of times the outcome is obvious anyway" Exactly! Admin will evaluate the report and the pic/profile will be gone or not! | |||
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