FabSwingers.com forum: wheres admin help

By *maz. OP Man
over a year ago

Southampton / iford

asked admin question about why after a min on cam it shuts down , on 2 cams I have tried , the blue "click cam "doesn't work at all , the red" above not working " works for just over 1 min , any ideas ??

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By *j_markCouple
Forum Mod
over a year ago

Totteridge/Whetstone

Are you on wirless or 3g? You are constantly losing connectivity. Suggest trying on a wireless hotspot or fixed internet connection

Admin x

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By *maz. OP Man
over a year ago

Southampton / iford

cheers on home pc on bt broadband , happening with 2 cams I got

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By *j_markCouple
Forum Mod
over a year ago

Totteridge/Whetstone

It has nothing to do with your cam.

It is to do with your internet connection

Admin x

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By *maz. OP Man
over a year ago

Southampton / iford

how is that when it works before yesterday and it lasts for 1 min , you are not exactly helping by shooting off thoeries in the dark

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By *eviousLiasonsCouple
over a year ago

Travelling

To be fair to admin.... you have hardly given them technical details. Also, our cam works fine for a lot longer, so we have to assume the issue is at your end. A friend of ours has had huge problems since she upgraded to windows 8... are you on this version too? If so, it would indicate that the problem is a bug in windows or flash working on Win8, and not this site.

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By *j_markCouple
Forum Mod
over a year ago

Totteridge/Whetstone

"how is that when it works before yesterday and it lasts for 1 min , you are not exactly helping by shooting off thoeries in the dark "

Sorry - we are trying to help you.

We checked the logs to see why your cam is disconnecting. We can see that your internet connectivity is dropping off all the time and the cam is having to reconnect to our servers.

Google has lots of info on how you can test your net connection, pings etc.

Admin x

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By *maz. OP Man
over a year ago

Southampton / iford

thank you , ill try frag, disc clean up and see what happens , cheers

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By (user no longer on site)
over a year ago

Defrag and disk cleanup are going to do nothing to improve your internet connection. You appear to have problems with the connection continually dropping. You may need to contact your ISP.

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By *j_markCouple
Forum Mod
over a year ago

Totteridge/Whetstone

"thank you , ill try frag, disc clean up and see what happens , cheers"

What ISP are you on?

Admin x

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By *maz. OP Man
over a year ago

Southampton / iford

How can it be the ISP when cam is going on and off but I'm still on site ?

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By (user no longer on site)
over a year ago

Because the browser won't drop the page because the connection "stutters" but the camera will drop out instantly!

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By *maz. OP Man
over a year ago

Southampton / iford

Wow you sound amazing , you wanna come over and take a look , so what should I do , in laymans terms pls , thanks

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By *maz. OP Man
over a year ago

Southampton / iford

Apparently admin have contact me and said its happening with quite a few people

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By (user no longer on site)
over a year ago

Contact your ISP......who supplies your Broadband? If it's Sky, you are stuffed as they are "never" in the wrong.

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By *maz. OP Man
over a year ago

Southampton / iford

It's BT

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By (user no longer on site)
over a year ago

Then you would be advised to phone them in the morning and have a moan. They will be able to tell if your connection is unstable.

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By *maz. OP Man
over a year ago

Southampton / iford

Thanks dragoncatcher

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By *ugby 123Couple
Forum Mod
over a year ago

O o O oo

http://www.fabswingers.com/forum/chat-discuss/185912

There is an issue we're looking into with a percentage of users cams cutting off when broadcasting.

It is network related but we are currently unsure if it is one ISP who has problems (e.g. bt/virgin or whatever), or somewhere closer to our own hosting.

We'll provide an update first thing tomorrow when we've had chance to fully analyse the issue.

Admin x

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By (user no longer on site)
over a year ago

two cams broadcasting?...could be a ram issue

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By *ombshellWoman
over a year ago

islington

mine has fits and starts too...works well for weeks then bang... keeps freezing grrrr can get very frustrating. I've spoke to virgin who say its not there side but hey!!! they blame a lot off problems on the weather !! rele !! with underground cables i find that soooo hard to believe! grrrrrr

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By *j_markCouple
Forum Mod
over a year ago

Totteridge/Whetstone

"mine has fits and starts too...works well for weeks then bang... keeps freezing grrrr can get very frustrating. I've spoke to virgin who say its not there side but hey!!! they blame a lot off problems on the weather !! rele !! with underground cables i find that soooo hard to

believe! grrrrrr

A lot off affected users are on virgin so this is something we're trying to figure too

Admin x

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By (user no longer on site)
over a year ago

Afternoon, I've contacted admin directly about this, but just wanted to say, I am with TalkTalk, if that offers any more help to the issue.

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By *maz. OP Man
over a year ago

Southampton / iford

After 7 phone calls to bt and getting nowhere I don't think this is our problem I think it's in fab system ! Maybe the heat wave has fried the system !! Good luck sorting this major headache out !

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By *j_markCouple
Forum Mod
over a year ago

Totteridge/Whetstone

"After 7 phone calls to bt and getting nowhere I don't think this is our problem I think it's in fab system ! Maybe the heat wave has fried the system !! Good luck sorting this major headache out ! "

What browser are you using?

What flash version?

http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

Admin x

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By *maz. OP Man
over a year ago

Southampton / iford

Yeah abode and chrome , it's was all ok until Tuesday

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By *j_markCouple
Forum Mod
over a year ago

Totteridge/Whetstone

"Yeah abode and chrome , it's was all ok until Tuesday "

What version flash? The link tells you the number?

Admin x

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