FabSwingers.com forum: If..

By (user no longer on site) OP
over a year ago

You are charging for extra features does this mean the free features will get less attention?

For example tonight, 020409 the chat rooms are down yet the rest of the site is fine - what about those people who paid for extra cams? Do they get a refund?

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By *eviousLiasonsCouple
over a year ago

Travelling

Just looked and chat seems to be fine now

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By (user no longer on site) OP
over a year ago

yes...intermittently

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By (user no longer on site)
over a year ago

Dev 3 times the chat has gone down tonight in a row hun

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By *eviousLiasonsCouple
over a year ago

Travelling

Well, the chatroom is hosted by Userplane, not Fabs, so we cant control it when they have server issues. But they do try to get things up and running as soon as....

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By (user no longer on site) OP
over a year ago

4...5....

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By (user no longer on site) OP
over a year ago

" Well, the chatroom is hosted by Userplane, not Fabs, so we cant control it when they have server issues. But they do try to get things up and running as soon as...."

But fab are charging for extra facilities

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By (user no longer on site)
over a year ago

Tell ya what - even tho the site has nothing to do with us, out of the goodness of my heart I will refund you the amount that is due following tonighs failures, it may amount to 1p or somehting like that, but give me you address and I'll personally send you the refund !!!

FFS !! There's always one isn't there ?

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By (user no longer on site)
over a year ago

On second thoughts, No I won't - your not even a gold or silver member so you've not paid anything

Just liike to hear your own wind blowing my friend ...

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By (user no longer on site) OP
over a year ago

always one? nice.....thank you, is that 1p per minute?

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By (user no longer on site) OP
over a year ago

"On second thoughts, No I won't - your not even a gold or silver member so you've not paid anything

Just liike to hear your own wind blowing my friend ..."

No you're right, but I am an "original" member and I will not pay until I can expect a decent level of service

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By (user no longer on site) OP
over a year ago

"On second thoughts, No I won't - your not even a gold or silver member so you've not paid anything

Just liike to hear your own wind blowing my friend ..."

I love it when people troll forums.....

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By (user no longer on site)
over a year ago

Tbh I think we all experience more than a decent level of service from this site, and as you boast of being an 'original' member, that service so far has been free (and will remain) free, ie it has cost you nowt for the past 5 months of your original membership and will continue to cost nowt should you so wish.

Now try being a member of some of the other pay sites as a single bloke and see how they will take they eyes out of your head then come back for the sockets whilst in return barring you as a single guy from attending most of their functions/socials and giving you very little else for your money.

As it has already been explained, Userplane hoast the chatrooms, not Fabs so if userplane have a problem then how on earth can you hold Fabs responsible for that ?

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By (user no longer on site) OP
over a year ago

"Tbh I think we all experience more than a decent level of service from this site, and as you boast of being an 'original' member, that service so far has been free (and will remain) free, ie it has cost you nowt for the past 5 months of your original membership and will continue to cost nowt should you so wish.

As it has already been explained, Userplane hoast the chatrooms, not Fabs so if userplane have a problem then how on earth can you hold Fabs responsible for that ?"

I did not "boast" I simpy replied to your comment about how I was not a "gold or silver member" Which apparently to you has much to say about how dedicated I am.

And even if I was, how could you know if I hadn't paid anything, given that the memberships are being given away?

You have no idea where I have been a member before, paying or not. So you really aren't qualified to say that.

AND as I said, If fabs are charging users for "4 cams" don't you think that 4 cams dhould be available.....?

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By *awty_MissDynomiteNo1Woman
over a year ago

No idea, I'm lost. Damn Sat nav!

as far as im aware its userplane thats down n not fab

n plz ut the confict guys were here for fun not a slanging match xxxx

luv jacs

xxxx

peace not war lol

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By (user no longer on site)
over a year ago

I have no idea where you were before, but I do have a very good idea of how single guys are treat on most other pay sites and I defy you to say otherwise - they are treat like lepers and if you have been a member of other sites I am sure you will know exactly what I'm talking about.

If as you say memberships are being given away - which incidently I very much doubt, but if this was the case you are quite correct, I'd not know who has paid and who hasn't, however I do know that you havent paid anything because you don't have a gold or silver logo on your profile ......

Lastly, any membership fee paid to Fabs is for ALL the extra facilities which are available, not just 4 cams, but at the risk of repeating myself, Fabs do not host the chatrooms, so maybe you should address your grievance directly to Userplane ?

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By *eviousLiasonsCouple
over a year ago

Travelling

We have to agree with you, we dont know where you have been a member before.

We would also like to point out that if you are in anyway unhapppy with the membership you have with this site, there is a facility for you to delete your own profile. This facility is available to all site members, regardless of an extra functionality you may or may not have freely chosen to take up.

We hope this helps

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By (user no longer on site)
over a year ago

I too have been loosing chat tonight. but no bother i will just put it down to the amount of users in the chat rooms. I woiuld like to say that the price of extra features on this site is very small compared to others, and you would not get this level of feed back form other sites. I know as it has happend to me in the past. chill out peeps and just chat tomorrow lol

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By (user no longer on site)
over a year ago

userplane is outwith the sites control....as for the loss of cams re: paying for the gold and silver extras then i am afraid the site cannot help if userplane has gone down.

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By (user no longer on site) OP
over a year ago

"userplane is outwith the sites control....as for the loss of cams re: paying for the gold and silver extras then i am afraid the site cannot help if userplane has gone down."

Sorry, but if you are paying for a service then YES, the site is responsible - regardless of who is hosting it!

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By (user no longer on site)
over a year ago

"userplane is outwith the sites control....as for the loss of cams re: paying for the gold and silver extras then i am afraid the site cannot help if userplane has gone down.

Sorry, but if you are paying for a service then YES, the site is responsible - regardless of who is hosting it!"

so what do you expect fabs to do?

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By (user no longer on site) OP
over a year ago

" We have to agree with you, we dont know where you have been a member before.

We hope this helps

What a pleasant reply, I hope you aren't ambassadors for this site if you're advice is to delete my profile?

I was merely asking a question and in my mind making a valid point....Fab charges for a service, people expect one.

It's immaterial whether I pay or not, or whether I am a single male in the context of the question.

Yet, typically some decide to pounce on the latter..........

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By (user no longer on site) OP
over a year ago

"userplane is outwith the sites control....as for the loss of cams re: paying for the gold and silver extras then i am afraid the site cannot help if userplane has gone down.

Sorry, but if you are paying for a service then YES, the site is responsible - regardless of who is hosting it!

so what do you expect fabs to do?"

That is what I was asking - what would they do?

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By (user no longer on site)
over a year ago

"userplane is outwith the sites control....as for the loss of cams re: paying for the gold and silver extras then i am afraid the site cannot help if userplane has gone down.

Sorry, but if you are paying for a service then YES, the site is responsible - regardless of who is hosting it!

so what do you expect fabs to do?

That is what I was asking - what would they do?"

well fabs have to wait till userplane fix the issue....they contact userplane and then userplane need to then sort the issue.

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By (user no longer on site) OP
over a year ago

"userplane is outwith the sites control....as for the loss of cams re: paying for the gold and silver extras then i am afraid the site cannot help if userplane has gone down.

Sorry, but if you are paying for a service then YES, the site is responsible - regardless of who is hosting it!

so what do you expect fabs to do?

That is what I was asking - what would they do?

well fabs have to wait till userplane fix the issue....they contact userplane and then userplane need to then sort the issue."

Thank you JandS, that's probably the first honest answer I have had - BUT, if fabs are going to charge for such facilities - don't "they" become partly culpable?

All I was after was an answer, yet, well you will see what I have had above....

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By (user no longer on site)
over a year ago

"userplane is outwith the sites control....as for the loss of cams re: paying for the gold and silver extras then i am afraid the site cannot help if userplane has gone down.

Sorry, but if you are paying for a service then YES, the site is responsible - regardless of who is hosting it!

its not as if it happens all the time....so no i dont reacon fabs need to do anything about it, its one of them things.

so what do you expect fabs to do?

That is what I was asking - what would they do?

well fabs have to wait till userplane fix the issue....they contact userplane and then userplane need to then sort the issue.

Thank you JandS, that's probably the first honest answer I have had - BUT, if fabs are going to charge for such facilities - don't "they" become partly culpable?

All I was after was an answer, yet, well you will see what I have had above...."

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By (user no longer on site)
over a year ago

"userplane is outwith the sites control....as for the loss of cams re: paying for the gold and silver extras then i am afraid the site cannot help if userplane has gone down.

Sorry, but if you are paying for a service then YES, the site is responsible - regardless of who is hosting it!

its not as if it happens all the time....so no i dont reacon fabs need to do anything about it, its one of them things.

so what do you expect fabs to do?

That is what I was asking - what would they do?

well fabs have to wait till userplane fix the issue....they contact userplane and then userplane need to then sort the issue.

Thank you JandS, that's probably the first honest answer I have had - BUT, if fabs are going to charge for such facilities - don't "they" become partly culpable?

All I was after was an answer, yet, well you will see what I have had above...."

Yes i see what people are saying above....but a night with chat going down is just one of them things, all sites at some point have problems with chat and servers every now and then. Its not as if chat goes down to this extent very often....its just one of them things.

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By (user no longer on site) OP
over a year ago

"userplane is outwith the sites control....as for the loss of cams re: paying for the gold and silver extras then i am afraid the site cannot help if userplane has gone down.

Sorry, but if you are paying for a service then YES, the site is responsible - regardless of who is hosting it!

its not as if it happens all the time....so no i dont reacon fabs need to do anything about it, its one of them things.

so what do you expect fabs to do?

That is what I was asking - what would they do?

well fabs have to wait till userplane fix the issue....they contact userplane and then userplane need to then sort the issue.

Thank you JandS, that's probably the first honest answer I have had - BUT, if fabs are going to charge for such facilities - don't "they" become partly culpable?

All I was after was an answer, yet, well you will see what I have had above....

Yes it used to be "one of those things" when it was free......

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By (user no longer on site)
over a year ago

If fab are charging for these facilities that you keep mentioning then why are you moaning about it as you obviously haven't paid, the mere fact you yourself can and do use the chat rooms tells you that you don't have to pay to use them, some of us that choose to support the site and have extra features dont even use the chatrooms.

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By *ugby 123Couple
Forum Mod
over a year ago

O o O oo

Not everything works in this life all of the time.

Userplane have a problem tonight, as it is used on another site we are on and that is having problems also.

As has been said, the site itself has no control over it.

All they can do is report the fault and wait, the fault has been reported.

I am not sure if you are thinking of upgrading your account and that is why you are asking the question , or you are asking the question for gold or silver members.

As yet I don't see any gold or silver members asking for a refund for a nights chat, just a few people saying, ah well, thats life, chat is down, a good excuse to do something else.

Chat is only one part of the site, and one part of the extras you get for using silver or gold, so a refund would amount to about 1p a night.

Hardly worth bothering about.

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By (user no longer on site)
Forum Mod
over a year ago

Hahahaha the compensation culture hits the fab chat rooms pmsl

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By (user no longer on site)
over a year ago

to be honest ... i think this members original question was quite valid ..wether he has paid or not...i certainly dont see it as a cause to abuse him/her...maybe he was going to upgrade and maybe now he wont as a result of the animosity shown to him /her

my opinion to which i am rightly entitled ..........jim

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By *ugby 123Couple
Forum Mod
over a year ago

O o O oo

Update, upserplane seems to have sorted it out, chat has been working fine since I last posted

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By (user no longer on site)
over a year ago

i think its a bit unfair that a member who has not paid is not allowed to comment on the site with out getting shot down.

i would not pay for my internet if only a few sites worked sometimes (or something like that) thats why i dont pay for the site (yet) as the forums and chatdown do a bit a bit dolally sometimes and i be a bit pissed of if i paid for something that has a mind of its own sometimes.

i guess the little bit about being a gold member gets Guaranteed support on site issues means that none supports can go F themselfs???

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By *j_markCouple
Forum Mod
over a year ago

Totteridge/Whetstone

We take it seriously that all parts of the site work as expected, free or otherwise.

And we have added 5 hours to everyone's site supporter pass to apologise for the inconvenience last night

We are working with our chat provider to ensure that it is stable and reliable

Admin x

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By (user no longer on site)
over a year ago

"to be honest ... i think this members original question was quite valid ..wether he has paid or not...i certainly dont see it as a cause to abuse him/her...maybe he was going to upgrade and maybe now he wont as a result of the animosity shown to him /her

my opinion to which i am rightly entitled ..........jim"

I'm not so sure that he has been abused, Jim, people, ourselves included, have challenged his views and defended the site !!!!!!!!!

I am sure if there was any form of abuse, the moderators, some of which have commented on this thread, would have acted accordingly

Unless you are able to point us in the direction of the post in which he was abused then we will also challenge your view.

Maybe he would have upgraded, maybe he wouldn't have done - we don't know, but screaming about refunds for what was essentially a minor blip, which was beyond the control of the site, I'd bet my money that he wasn'g going to do so

Just our opinions which we are rightly entitled ....

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By (user no longer on site)
over a year ago

"Tell ya what - even tho the site has nothing to do with us, out of the goodness of my heart I will refund you the amount that is due following tonighs failures, it may amount to 1p or somehting like that, but give me you address and I'll personally send you the refund !!!

FFS !! There's always one isn't there ?"
although my comment was aimed at no one in particular you challenged me to find where this member was abused ...heres one ...........

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By (user no longer on site)
over a year ago

"On second thoughts, No I won't - your not even a gold or silver member so you've not paid anything

Just liike to hear your own wind blowing my friend ..."
.........and another......as for supporting the site ...i have been on here a very long time now and spend many hours (usually in the wee small hours) moderating in the chatrooms... i WILL defend this site to the hilt and have done so on many occasions.i will also defend any member (paying or otherwise) if i think they have a valid point or raise an issue which,in my opion,deserves a decent reply.please also note i have no "beef" with anyone you asked for proof i supplied it ....jim

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By *ugby 123Couple
Forum Mod
over a year ago

O o O oo

The man had a valid question, he and any other member deserve an answer.

He now has his answer from the site owner and it is good to see the site owner is as generous as normal.

Will shut this now xx

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