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Site Supporter Renewal

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By (user no longer on site) OP   
over a year ago

Not sure if this has happened to anyone or not, however, when I tried to renew just now via phone, there was a significant pause in the message before the pin code was given.

The pause was significantly long for me to nearly hang up, as I thought something went wrong like the connection being lost etc...

Is there a logical explanation to my experience? Just wondering, that's all.

Thanks in advance.

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By *j_markCouple
Forum Mod
over a year ago

Totteridge/Whetstone

It should be near instant. We'll pass onto our phone people for them to look into. Thanks for letting us know

Admin x

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By (user no longer on site) OP   
over a year ago

It is just a hunch, however, I believe it may have something to do with the increased length of call duration from 3min to 3.5min.

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By *j_markCouple
Forum Mod
over a year ago

Totteridge/Whetstone


"It is just a hunch, however, I believe it may have something to do with the increased length of call duration from 3min to 3.5min.

"

The call duration has always been the same for a £5 charge on BT line.

Admin x

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By (user no longer on site) OP   
over a year ago

Hmmm, I thought it used to be around 3min and not 3.5min. Nevermind.

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By (user no longer on site)
over a year ago

i pay mine on debit card now much easier xxx

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By (user no longer on site)
over a year ago

...just text?

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