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Suspended accounts

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By (user no longer on site) OP   
over a year ago

Hi, we have a few friends recently that have created new accounts, I.e couples and singles and there accounts have been suspended within a few hours, even though they have followed site rules, verified etc, they and us have messaged the site owners but have had no response? How often are these messages and suspended accounts being reviewed? One still have full access but can’t message or receive message as there account shows suspended? Any info would be greatly appreciated as you can probably see the frustration this is causing people, Many Thanks

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By *ugby 123Couple
Forum Mod
over a year ago

O o O oo

Suspended accounts are reviewed within 48 hours. If it is to stay suspended then they will get a mail

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By (user no longer on site) OP   
over a year ago

Hi, thank you, but emails have been received??

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By (user no longer on site) OP   
over a year ago

Haven’t sorry, not have

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By (user no longer on site)
over a year ago

I'm posting for a friend whose account was suspened last Tuesday and hes not heard anything. Doesn't know why its been suspended and he's contacted admin and had no response. Does anyone know how long suspensions are usually.. over a week seems a long time .

TIA

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By (user no longer on site)
over a year ago


"I'm posting for a friend whose account was suspened last Tuesday and hes not heard anything. Doesn't know why its been suspended and he's contacted admin and had no response. Does anyone know how long suspensions are usually.. over a week seems a long time .

TIA"

Suspect that’s a permanent ban

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By (user no longer on site)
over a year ago

He's been on there for years so it's not like a new account either .

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