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[BUG]Captchas for reporting profiles.

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By (user no longer on site) OP   
over a year ago

When reporting profiles the captcha never works first time around. It always says it is incorrect and to tap back and try again.

The thing is it's not incorrect though. I've checked before and after and taken screen shots showing my identical entry beneath the displayed code.

I've taken screen shots of the page before hitting submit and confirmed that the codes match.

It always works on the second attempt after refreshing and getting a new code.

Perhaps it's a site caching issue, if someone reports profiles a few times per week, the captcha gets confused because of stored cookies and cache? I don't know, I'm grasping. What I do know is the codes match but the website says they don't.

Have only tested on mobile site via phone, which is limited to occasions when profiles actually need to be reported.

Have screen shots if admins need proof. Same issue on Fabguys.

A few people have reported the same issue and been told they're mistaken and must have input the wrong code, but to make sure I wasn't blind or crazy I screen shot the last one before submitting, and they 100% match. Still got the error.

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By *ot - CoupleCouple
over a year ago

Glasgow

We've had that problem too.

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By *itom18Man
over a year ago

Wigan

Your not alone pal, I have the same problem

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By (user no longer on site)
over a year ago

Not had any problems myself

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By *ophieslutTV/TS
over a year ago

Central

I've had that problem many times too, using mobile

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By *j_markCouple
Forum Mod
over a year ago

Totteridge/Whetstone

We'll check this out

Admin

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By *teveanddebsCouple
over a year ago

Norwich

We've had the same with Captcha on any site. I just thought it was crap software.

Hate the bloody thing.

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By (user no longer on site) OP   
over a year ago


"We'll check this out

Admin"

Great thanks, it's definitely an issue.

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By (user no longer on site) OP   
over a year ago

Any update please? It's still not working correctly.

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By *irenGuy70Man
over a year ago

Cirencester

I don't have this issue, but I find that if you get one wrong then correct it and try again - it also says it's wrong even though you know it's now correct. You have to log out and log back in to Fab again, do it again and then it works. This is on Chrome on Android.

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By *rotic-TouchTV/TS
over a year ago

doncaster

My reporting function doesn't work at all , been in touch with admin many many times about it and upto date haven't had any replies or remedies

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By *rotic-TouchTV/TS
over a year ago

doncaster


"Any update please? It's still not working correctly."
good luck op

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By (user no longer on site) OP   
over a year ago

Hasn't happened the last four times on either site so assume it's been fixed. Ty.

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