FabSwingers.com forum: Club Reviews

By *rummiePartyMan OP Man
over a year ago

birmingham

Put basically, is the intention to review the club itself...or the night that you spent at a club?

The reason I ask is that some clubs'b reviews (no names) seem to have become a bit of a "blog" by some people, who obviously go regularly and recount each visit in graphic detail, with a sentence in there as well, to the effect of "this gets better and better" being a regular feature.

Now I'm sure that someone's blogs can be very interesting reading, but they can also be seen as just over-hyping, and to me that is rather off-putting. And isn't there a more appropriate place for blogs anyway?

On the other hand, should or shouldn't a review be about the opinion that you have of the club, it's staff, style, facilities, decor, cleanliness, etc etc. the difference being that if you like it (or not), it can be said once, or again if something substantial changes, but then at least a person reading the reviews gets through more reviews of a club they are thinking of going to, without reading the same reviewer's ramblings every 10 posts.

What are the thoughts of others?

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By (user no longer on site)
over a year ago

Quite agree and it's made worse when it's a personal grudge by some.

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By *inktherapyCouple
over a year ago

Gloucester

Also agree. I don't think it does a club any favours if more than half of every half a dozen reviews are written by the same few people week in, week out. Nothing wrong in writing another review of a cub if something there's changed/ it's been a long time (a year?) in between / viewpoint has changed. Writing 'it gets better and better' type reviews every week/ fortnight.. why bother.. makes it seem like no one else went/ wants to review the club

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By (user no longer on site)
over a year ago

[Removed by poster at 17/10/12 23:22:09]

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By (user no longer on site)
over a year ago

i went to club which was in a poor state,gave a honest opinion and got slated by regulars of the club. but i got support off other people who had been and agreed, also friend of mine had her account deleted, for being with !!!!, the back lash was terrible for a week or so

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By *yrdwomanWoman
over a year ago

Putting the 'cum' in Eboracum

The only thing the club review page tells me is which people to avoid.

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By (user no longer on site)
over a year ago

The regular posting by a certain amount of people is making navigating them a bit farcical. You only have to go back through the reviews of certain clubs to see this. I tend to ignore the 'it just gets better reviews' or similar that are posted within 6 months if nothing has changed. We either ask people we know how have been or attend on social nights there to form our own opinion.

A filter to remove regular posters would help cut this problem down i think.

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By *athnBobCouple
over a year ago

sandwell

We avoid clubs with reviews described. If a few people are hyping them that much then there must be something wrong with them (probably empty most of the time)

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By (user no longer on site)
over a year ago

Im thinking of writing reviews of clubs, honestly and obviously from my own perspective. Sort of like holiday reviews that are done.

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By *almh5Couple
over a year ago

Manchester

I have a look at the club reviews but they get ridiculous descending into bitching. Then you get reviews from people who werent there, saying 'I heard this happened' when you know it didnt. The whole section needs an overhaul!

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By *enuinetallstuMan
over a year ago

nr beauly

as club owners we would love to see a filter where no more than 1 review can be posted by each person in a 6 month period, so they can reflect changes as a club develops etc. We have had an awful problem with "trolls" setting up fake profiles to write nasty and abusive "reviews" when those concerned never even attended. Its easy for us as we take online bookings so know if a review is genuine or not. A club review should be somebodies GENUINE observations of a club, good OR bad. We strongly promote customers to talk to us on an event night or to mail us after with ANY issues they may have and will do our very best to address issues (refunds, changes, free invites back etc) The review page can make or break clubs and when it is done with vindictive intent it just makes people look silly. The club scene in the UK is beginning to evolve and become more mainstream so with customers support and active involvement the scene will get much better in the next few years with the seedy clubs, or those that dont care simply being driven out of business, MORE people should be going to clubs, and nasty personal comments will just make people stay away ....leading to quiet clubs, there is a possible IRONY there.....

Happy clubbing folks xxx Stu & deb

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By *ugby 123Couple
Forum Mod
over a year ago

O o O oo

A nightmare

It is a shame people can't just let people leave reviews instead of arguing and defending a club when an " avoid" review is left.

I don't think they realise that it will probably put most people off trying that club as it looks like imtimidating people use them.

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By (user no longer on site)
over a year ago

"as club owners we would love to see a filter where no more than 1 review can be posted by each person in a 6 month period, so they can reflect changes as a club develops etc. We have had an awful problem with "trolls" setting up fake profiles to write nasty and abusive "reviews" when those concerned never even attended. Its easy for us as we take online bookings so know if a review is genuine or not. A club review should be somebodies GENUINE observations of a club, good OR bad. We strongly promote customers to talk to us on an event night or to mail us after with ANY issues they may have and will do our very best to address issues (refunds, changes, free invites back etc) The review page can make or break clubs and when it is done with vindictive intent it just makes people look silly. The club scene in the UK is beginning to evolve and become more mainstream so with customers support and active involvement the scene will get much better in the next few years with the seedy clubs, or those that dont care simply being driven out of business, MORE people should be going to clubs, and nasty personal comments will just make people stay away ....leading to quiet clubs, there is a possible IRONY there.....

Happy clubbing folks xxx Stu & deb"

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By (user no longer on site)
over a year ago

best to see what a club is like is for you to try it yourself, as whats great for someone could be rubbish for someone else.

well thats our opinion, also when people leave a not so good review they get hung drawn and quartered on here, which is not right, every one is entitled to their own opinion

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By *orth West CoupleCouple
over a year ago

liverpool

"A nightmare

It is a shame people can't just let people leave reviews instead of arguing and defending a club when an " avoid" review is left.

I don't think they realise that it will probably put most people off trying that club as it looks like imtimidating people use them."
But some mods do get carried away removing reviews

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By *ugby 123Couple
Forum Mod
over a year ago

O o O oo

"A nightmare

It is a shame people can't just let people leave reviews instead of arguing and defending a club when an " avoid" review is left.

I don't think they realise that it will probably put most people off trying that club as it looks like imtimidating people use them.But some mods do get carried away removing reviews

I am sure the smiley on the end isn't needed as I am guessing you are not saying this tongue in cheek or as a joke.

ALL reviews good or bad stay on...mods are NOT allowed to take off good or bad reviews.

They are however allowed to take off NON reviews.

If you have a problem with that you will need to use the CONTACT button to ask Admin to change what they tell us to do.

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By *orth West CoupleCouple
over a year ago

liverpool

"A nightmare

It is a shame people can't just let people leave reviews instead of arguing and defending a club when an " avoid" review is left.

I don't think they realise that it will probably put most people off trying that club as it looks like imtimidating people use them.But some mods do get carried away removing reviews

I am sure the smiley on the end isn't needed as I am guessing you are not saying this tongue in cheek or as a joke.

ALL reviews good or bad stay on...mods are NOT allowed to take off good or bad reviews.

They are however allowed to take off NON reviews.

If you have a problem with that you will need to use the CONTACT button to ask Admin to change what they tell us to do."

Well I know 5 people who have complained today about reviews being removed and all you get is a form reply ( like below ), so bit pointless complaining really

"Hi,

Thanks for the feedback about moderation issues on the site. We use feedback on the moderators to help them understand how better to moderate the site, and to ensure that we have the right folks moderating.

Moderating is a thankless task and all the mods are all volunteers dealing with dozens of decisions each day, some of which aren't clear cut. Usually mods get things right but mistakes and misjudgements do happen and we're committed to learning and improving how the site is moderated, something we can only do with user feedback.

We're sorry that we're unable to respond personally to your invidual issue but we get literally hundreds of feedback forms and abuse reports to deal with each day and there aren't enough hours in the day to respond to them all let alone keep the site running for the benefit of the members.

Thanks again,

Admin x

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By *ugby 123Couple
Forum Mod
over a year ago

O o O oo

It means Admin have read your report.

What they do then is check any reviews that have been taken off and if they were wrongly taken off they will put them back on and give the mod feedback for what to do next time....so it is worth reporting.

If they were taken off because they were not reviews then they will stay off.

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By *ugartitsandhimCouple
over a year ago

North West

I have to agree with the OP as there is one club we have been to 5 times now (Giving it a fair chance!) and every time we have been its been very quiet, lovely owners i must add but you are not there for that alone. YET you look at the reviews for the club and its the same people keep reviewing it.

I have just done some counting. One person has reviewed it 27 times in 6 months / another 18 times in 6 months / another 15 times in 6 months

To us this has a negative effect on the club as when i read it to see if its become a bit more popular you just see the same old faces reviewing.

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By *inktherapyCouple
over a year ago

Gloucester

"A nightmare

It is a shame people can't just let people leave reviews instead of arguing and defending a club when an " avoid" review is left.

I don't think they realise that it will probably put most people off trying that club as it looks like imtimidating people use them.But some mods do get carried away removing reviews

I am sure the smiley on the end isn't needed as I am guessing you are not saying this tongue in cheek or as a joke.

ALL reviews good or bad stay on...mods are NOT allowed to take off good or bad reviews.

They are however allowed to take off NON reviews.

If you have a problem with that you will need to use the CONTACT button to ask Admin to change what they tell us to do."

I had a review of mine removed several months ago. It was a genuine review - I'd been there a couple of nights beforehand. However, there was an 'avoid' review earlier that day and then several defensive reviews, so I think mine was removed with all of those, even though it was not in response to the negative review but was just a genuine personal review. I didn't complain because I didn't know I could, tbh

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By *ugby 123Couple
Forum Mod
over a year ago

O o O oo

If you have a complaint, no matter how small or even if you are wondering if you can report it, the best place for this is to Admin themselves which is from the CONTACT button.

Let's get back to the Op now please

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By *heRainManMan
over a year ago

Warrington & Glasgow

"I have just done some counting. One person has reviewed it 27 times in 6 months / another 18 times in 6 months / another 15 times in 6 months

To us this has a negative effect on the club as when i read it to see if its become a bit more popular you just see the same old faces reviewing.

"
I suspect that the people leaving these reviews don't realise that they are actually having a detrimental effect!

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By *ugartitsandhimCouple
over a year ago

North West

"I have just done some counting. One person has reviewed it 27 times in 6 months / another 18 times in 6 months / another 15 times in 6 months

To us this has a negative effect on the club as when i read it to see if its become a bit more popular you just see the same old faces reviewing.

I suspect that the people leaving these reviews don't realise that they are actually having a detrimental effect!"

I AGREE i guess they feel they are helping the club but all it does is look like there are only a few people attending.

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By *ugartitsandhimCouple
over a year ago

North West

"A nightmare

It is a shame people can't just let people leave reviews instead of arguing and defending a club when an " avoid" review is left.

I don't think they realise that it will probably put most people off trying that club as it looks like imtimidating people use them."

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By *rummiePartyMan OP Man
over a year ago

birmingham

Thanks for the comments. Seems most are of the same view. I wonder if the Admins / Mods will take notice and do some "pruning" in the Clubs Reviews?

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By *heRainManMan
over a year ago

Warrington & Glasgow

"Thanks for the comments. Seems most are of the same view. I wonder if the Admins / Mods will take notice and do some "pruning" in the Clubs Reviews?

"
and add a limit in terms of reviews per user per club per month!

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By *mm_n_ZedCouple
over a year ago

Fareham

We tend to take 'the essence' from the overall reviews although even this isn't foolproof. I know there was a club where people with a vested interest (staff etc) posted rave reviews and said how busy it was (it wasn't!

)

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By (user no longer on site)
over a year ago

This is similar to the Online Hotel Reviews being used in place of the AA Star Ratings.

As we are not subject to any official training on how to review swinging clubs, or indeed how to write a non biased review, things will remain as they are.

Read more than a few reviews on the clubs and you get an idea.

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By (user no longer on site)
over a year ago

It's a tough one really - a club experience is so subjective .

The other folk attending on the night can make or break the night .

Do when leaving a review base it on the type of folk there , the amount of folk there , the fun that was had or not as the case may be or on the facilities , cleanliness , value for money ?

Of course it is a combination of all these factors but the review system allows for an opinion to be based on personal issues !

So why not a section like eBay where one can honestly judge the basics and personal judgements don't cloud the reality ?

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By (user no longer on site)
over a year ago

Basically its completely pointless (except for those who do it ) to review a club week in week out.The only thing the people who do this 'think' their doing is promoting the club,but this misses the point of a review section and can backfire on the club in question.

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By *mm_n_ZedCouple
over a year ago

Fareham

" ...

So why not a section like eBay where one can honestly judge the basics and personal judgements don't cloud the reality ?"

That would be a really good idea! A point or star system where you grade the club on relevant categories such as cleanliness, facilities, friendliness etc would remove the need for subjective opinions.

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By (user no longer on site)
over a year ago

To be honest, I am confused as to the reason for the Swinging Clubs forum because there is already the option to post on the club itself via the clubs option or am I missing the point

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By *ugby 123Couple
Forum Mod
over a year ago

O o O oo

It is so people can chat about the clubs if they want to, rather than clog up the review pages with chat.

Sadly people still use the review section to argue/ chat/try and arange meets etc.

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By *ugby 123Couple
Forum Mod
over a year ago

O o O oo

" and add a limit in terms of reviews per user per club per month! "

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By (user no longer on site)
over a year ago

"best to see what a club is like is for you to try it yourself, as whats great for someone could be rubbish for someone else.

well thats our opinion, also when people leave a not so good review they get hung drawn and quartered on here, which is not right, every one is entitled to their own opinion"

Absolutely right however, I had commented to my friend that I really didn't wish to go to Romeos anymore not because it isn't a nice club because it is, but because there are so few attending the club. My friend then checked the attendance list for last Saturday night and we went along. We then made the decision not to go again ourselves rather than what others say.

On the other hand, a couple I met several years ago raved about Xstasia and so we went along a few months ago, no way was it worth the petrol or entrance fee.

So you are right, rely on your own opinion, your own instinct not just others; we might be going to a club on a Saturday night but the avoid reviews all made for a Friday nights so it often makes the decision difficult anyway.

And I wouldn't comment about a club not being all that for that very reason

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By *ormerWelshcouple2020Man
over a year ago

Stourbridge

We agree about the "it just gets better and better" line. Would add the "full of glamorous sexy couples" line too.

Puts us off instantly.

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By (user no longer on site)
over a year ago

"We agree about the "it just gets better and better" line. Would add the "full of glamorous sexy couples" line too.

Puts us off instantly. "

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By (user no longer on site)
over a year ago

I've recently posted a club review and it was a genuine review of the club and not what happened whilst there! I hope it comes across as insightful and helpful to others who are considering going there

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By (user no longer on site)
over a year ago

[Removed by poster at 20/10/12 19:40:02]

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By (user no longer on site)
over a year ago

Perhaps just have a series of set questions with answers on being a rating, 1 being the worst and 10 being the best.

1 Cleanliness 1 - 10

2 Music 1 - 10

3 etc...

Then clubs could have points in each area of the question and also an overall points rating.

It might make clubs pay more attention to the reviews...

It would take away the issues mentioned about the arguing and mean that each club was at least rated equally about the same things.... ie the set questions....

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By *rummiePartyMan OP Man
over a year ago

birmingham

"Perhaps just have a series of set questions with answers on being a rating, 1 being the worst and 10 being the best.

1 Cleanliness 1 - 10

2 Music 1 - 10

3 etc..."

Firstly, having been invited into the houses of some people who visit clubs, the subjective views of some people as to what is clean and what isn't...would be, well, er, VERY "subjective".

Likewise what is good music is open to interpretation. Not been to a club yet that's played much Led Zeppelin or Deep Purple, or Pink Floyd... so how could I give a grading for music that all sounds the same to me?

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By *lirtxtasiaCouple
over a year ago

birmingham

Having run a hotel in the past and now a club, the idea of a decent review system appeals far more than the subjective one.

Few ideas:

Delete everything over 6 months old. They are pointless and no one goes back that far. If a club doesn't have a review in that time, they have probably closed and need deleting anyway.

Stop anyone adding more than one review every month.

Allow the club owners a response field, rather than the need to review themselves to answer a comment. If everyone can see the clubs answer, it would make it less confrontational.

Allow members to grade the club on the specifics we all look for. Cleanliness, facilities, numbers, friendliness, etc. Far better way than loads of comments.

Don't use it for subjective things though, like Music.

Hate the "Avoid" option. Its only ever used by people having a direct go at the club, and should be limited to "We won't be back" rather than telling others who may like it, to stay away.

Lets use this thread to assist Admin to come up with a new way of doing it, rather than just slag off the existing system.

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By *lubPartyPeepsCouple
over a year ago

London

In answer to the original post..

We tend to break a review we two essentially in two - The Club itself - good faclities, layout, atmosphere it creates, staff etc

Then the night itself, because a club is only going to be as good to some degree as the people who turn up, so its right and proper that you should review it on your impression of the venue on the night that you go, and people reading reviews also need to remember that to.

We will only do a repeat review of a club if there is something new to add to it or if its been a long time since we last went there, so you can say its better or worse over time.

Reviews that just say 'we had a great time' or 'Shit, not for us' are not especially helpful, because they don't give you an insight into why someone liked a club or didn't, there is no perspective, so a little more detail is always helpful in this regard.

As the market has come more and more competitive and people have less money to go out, its also a very cutthroat game for some, as his been proven by some of the posts and tirades that follow on here.

Just be honest and most of all, try and be informative and remember, everyone likes something different from their club... different clubs offer different things and target their market accordingly.

A and A

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By (user no longer on site)
over a year ago

"Perhaps just have a series of set questions with answers on being a rating, 1 being the worst and 10 being the best.

1 Cleanliness 1 - 10

2 Music 1 - 10

3 etc...

Firstly, having been invited into the houses of some people who visit clubs, the subjective views of some people as to what is clean and what isn't...would be, well, er, VERY "subjective".

Well, you fill in your review as normal, then we view your profile and make judgement upon you and your worthiness in viewpoints

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By *orset manMan
over a year ago

Bournemouth

I am fairly confident that one club has invented at least one couple to heap praise on the club and to contact ( me) saying it was lovely to meet me etc when i know they did not.

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By *ugby 123Couple
Forum Mod
over a year ago

O o O oo

Lets use this thread to assist Admin to come up with a new way of doing it, ."

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By *yrdwomanWoman
over a year ago

Putting the 'cum' in Eboracum

"Delete everything over 6 months old. They are pointless and no one goes back that far. If a club doesn't have a review in that time, they have probably closed and need deleting anyway."

Agree

"Stop anyone adding more than one review every month."

Agree

"Allow the club owners a response field, rather than the need to review themselves to answer a comment. If everyone can see the clubs answer, it would make it less confrontational."

Agree, but only if the club owners can be adult about it. I've recently seen people be accused that they are not real just because they've hidden their profile. What does hiding a profile have to do with enjoying a club?

"Hate the "Avoid" option. Its only ever used by people having a direct go at the club, and should be limited to "We won't be back" rather than telling others who may like it, to stay away."

Agree. I think 'Love' 'Like' and 'Dislike' would be much better options than the one's we have now.

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By (user no longer on site)
over a year ago

"Delete everything over 6 months old. They are pointless and no one goes back that far. If a club doesn't have a review in that time, they have probably closed and need deleting anyway.

Agree

Stop anyone adding more than one review every month.

Agree

Allow the club owners a response field, rather than the need to review themselves to answer a comment. If everyone can see the clubs answer, it would make it less confrontational.

Hate the "Avoid" option. Its only ever used by people having a direct go at the club, and should be limited to "We won't be back" rather than telling others who may like it, to stay away.

Agree. I think 'Love' 'Like' and 'Dislike' would be much better options than the one's we have now.

"
oooo yes like this idea

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By *kmale421Man
over a year ago

wirral

"Having run a hotel in the past and now a club, the idea of a decent review system appeals far more than the subjective one.

Few ideas:

Delete everything over 6 months old. They are pointless and no one goes back that far. If a club doesn't have a review in that time, they have probably closed and need deleting anyway."
I think 12 months rather than 6 months but I agree with the idea in principal

"Stop anyone adding more than one review every month."
Agree, so long as that is one review per club, though personally I'd extend that to stopping anyone reveiwing a club more than once in 3 months

"Allow the club owners a response field, rather than the need to review themselves to answer a comment. If everyone can see the clubs answer, it would make it less confrontational."
I think this is a great idea, if the club owner makes silly comments in this section, that would simply help people form an opinion of the club

"Allow members to grade the club on the specifics we all look for. Cleanliness, facilities, numbers, friendliness, etc. Far better way than loads of comments.

Don't use it for subjective things though, like Music."
That works in part, but if i was trying to over promote a club I'd simply put 5 for everything. I do think part of the review has to be subjective as that adds to the whole experience so music, did I enjoy the night etc are valid points

"Hate the "Avoid" option. Its only ever used by people having a direct go at the club, and should be limited to "We won't be back" rather than telling others who may like it, to stay away."
I agree

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By *lackCherryCouple
over a year ago

Bristol

Without the club review section on FAB I doubt we would have ever attended a club to begin with, that being said it needs improvement and tighter controls (as I have stated in the past).

The club section needs to be broken down into clubs, housepartys and one off events to aid when browsing.

It also needs stricter moderation a few months back I went through all the dead and defunct clubs and we got something like 20-30 removed, I would suggest this is something that needs to be looked at at least on a monthly basis by someone.

As for the reviews themselves I think adding a checkbox for "out of 10" would be great.

I think limiting review of the same club to x within a few months, there are some clubs where the same people review it every bloody week making it almost pointless to even go look to see "BEST CLUB IN XXX YET AGAIN DELIVERS".

Also the over 6 months old thing is a good idea however I would keep the cumulative "out of 10 reviews) but just hide the written ones after 6 months as to be fair after 6 months its generally not that relevant.

Its a fantastic facility the clubs section but with a bit of time and effort it could be so much more !

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By *yrdwomanWoman
over a year ago

Putting the 'cum' in Eboracum

There was a drive by the admin to remove defunct clubs last year but nothign ever came of it.

I agree that houseparties and clubs should be separated. Some of them are getting club reviews when we know they are two rooms and a kitchen. Its unfair on the proper clubs to be compared to that.

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By *lackCherryCouple
over a year ago

Bristol

Well after a thread I started we got something like 30 defunct clubs removed from the listing (a few months ago) but I really think its something that needs to happen on a month to month basis.

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By *kmale421Man
over a year ago

wirral

"As for the reviews themselves I think adding a checkbox for "out of 10" would be great.

I agree, a good idea, though the points out of 10 could be a rolling cumulative over 12 months, therefore if a club starts getting better or poorer ratings it should reflect and allow the club the opportunity to change that perception to correct whatever's been giving them poor scores...or see the changes they are making are getting rewarded.

A classic example here would be Xtasia, under new ownership now for about 6 months. Many people have commented on the changes made by the new owners being positive, therefore you should be able to see that slowly change the score to be better.

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By *MFC PartiesWoman
over a year ago

Here, There & Everywhere

Been following this thread with great interest as the Club Reviews section is vital for me as a party organiser, as its my way of displaying independant feedback.

I do feel that a 'dislike' or 'not for me' icon would be more appropriate than an 'avoid' label

I actually use the reviews to benchmark what i deliver - as for me, my professionalism, venue faclities, party atmosphere, guests (quality and numbers)and etiquette are all paramount in the delivery of a good event - so a scoring system would be great and beneficial in helping me to identify areas for improvement

I also think that allowing club owners / organisers an opportunity to respond to negative reviews would be beneficial, but without close moderation it could be open for abuse (we've all seen the mud slinging thats gone on in the past!)

I think that some work needs to be done within the area (generally just some house-keeping / updating admin) with some 'search' facilities for FAB members to help them look for specific geographical areas, club types, club size etc!?

My main concern, however is that as an organiser, i want to ensure that my review section doesnt get left out of the re-shuffle ... Selfish i know but i work hard to deliver what i do

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By *ugby 123Couple
Forum Mod
over a year ago

O o O oo

"There was a drive by the admin to remove defunct clubs last year but nothign ever came of it.

They did remove a lot

The way things work only Admin can remove them though, so anymore that are kapputt I would let Admin know

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