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Cam problem

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By (user no longer on site) OP   
over a year ago

Hello there.

I am having a problem to get (and keep) my cam working in the chatrooms. I am not new to the site and everything has been fine until today. I am using the same webcam too.

What happens is that most of the time the cam icon will come up at the start but it will dissappear after about 30 secs or so. Occasionally my cam will not be visible at all.

During this whole process i can see my cam and it seems to be fine (works ok with other applications).

I have tried other browsers, restarting the computer etc as suggested but this has been of no help. There was a lady on the chat who also had the same problem.

Any ideas? Thanks.

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By (user no longer on site)
over a year ago

There seems to be a problem in the system and admin are working on it

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By (user no longer on site) OP   
over a year ago

ok thanks for the update

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By (user no longer on site)
over a year ago

Its happening to alot of people,just hang in there admin will sort it out

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By (user no longer on site) OP   
over a year ago

Do let us know when it fixed, thanks...

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By *unterslickCouple
over a year ago

tullamore


"Do let us know when it fixed, thanks..."

i just put a new cam on my pc and it worked straight away

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By *j_markCouple
Forum Mod

over a year ago

Totteridge/Whetstone

We've got an update planned over the weekend to hopefully resolve these problems.

We'll update here when that has happened.

In meantime worth trying another browser, flash re-install etc.

Admin x

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By (user no longer on site)
over a year ago

Any update on this guys as still having same problem here..... x

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By *j_markCouple
Forum Mod

over a year ago

Totteridge/Whetstone


"Any update on this guys as still having same problem here..... x"

The update is: Most people have reported it's OK now and we were awaiting anyone saying the were having problems. Now you have reported a problem, we'll look into it tomorrow

Admin x

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By *j_markCouple
Forum Mod

over a year ago

Totteridge/Whetstone

We've had a quick look now

So far as we see your cam never starts broadcasting. Let us know exactly what your problem is and what you see and we'll try and help

Admin x

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By (user no longer on site)
over a year ago


"Any update on this guys as still having same problem here..... x

The update is: Most people have reported it's OK now and we were awaiting anyone saying the were having problems. Now you have reported a problem, we'll look into it tomorrow

Admin x"

Ims till having problems

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By (user no longer on site)
over a year ago

My friend is also having problems with his webcam. He's new to the site and cant reply/post yet, however he bought a webcam last night and cant get it to work in the chat room.

It registers on his laptop. We have downloaded adobe flash player (twice!!), rebooted etc and still no luck!

Has anyone got any advice or tips please so he can be seen.

Many thanks in advance

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By *j_markCouple
Forum Mod

over a year ago

Totteridge/Whetstone


"Any update on this guys as still having same problem here..... x

The update is: Most people have reported it's OK now and we were awaiting anyone saying the were having problems. Now you have reported a problem, we'll look into it tomorrow

Admin x

Ims till having problems"

Hi Jacqs we see the problem with your cam and we'll contact you privately

Admin x

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By (user no longer on site)
over a year ago

thanks

its working now

Thank you xxxxxxxxxxxxxxxxxxx

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