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By *ootlecplx OP   Couple
over a year ago

Liverpool

I am having trouble getting my can to work on the chat rooms, I has worked in the past but now it just simply wont let me click on the allow button in order to show myself on cam. any help or advice would be wonderful

thanks xx

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By *lighty1Woman
over a year ago

You Dont Need to Know, right now

Have you checked out the FAQs?

"Q. My cam won't work

A Check the following:

1. There is a 2nd link to activate your cam. If the main one doesn't work, use the secondary one which says in red "(Above not working? Click here)".

2. You need to be using the latest version of Adobe Flash player. You can download Flash at the adobe site

3. Check you don't have any other software accessing your cam. If you do, close it down.

4. Try it in another browser e.g. Google Chrome

5. If you're still not getting any joy, reboot your PC, ensure that any cam software is closed then try the above steps again.

Still got problems? Post to the site help forum with as much information as possible. Include your browser type and version, the operating system you are using, what make and model Cam you have and describe exactly what you see"

If it's not a Flash problem, and you've tried alternative browsers (including Puffin, if you're on a mobile/tablet), then try plugging something into the microphone socket - this sometimes 'fools' the software into recognising your cam. Good luck!

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